Troubleshooting OTN (One-Time Notifications)

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If you are having issues using One-Time Notifications (OTN) see the list of troubleshooting tips below. If you still experience issues contact our support team.

OTN Permissions Error
Make sure you have followed the steps outlined here.

I’m not able to select a specific list when sending a Notification

  • You can only select a list if it has at least 1 person opt-in to it.
  • If you cannot locate your list use the Search box.

If problems persist please contact our support team.

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