Setting up Keywords

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Navigate to: Chatbot > Keywords

Keywords allow Businesses to automatically reply to Post Comments and Visitor Posts made on your Page with a single message on Messenger. When using this feature the user will get a reference with a link to the post or comment that is getting the reply.

Add New Keyword
When setting up a Keyword you can designate a specific module or feature that will be sent if that keyword or phrase is detected.

Click [Save] once done.

Analytics
You can see how many times each keyword has been sent from the list view in the Keywords menu.

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